Terms of Service

By accessing or using VIXA's website (vixaapp.ai) or mobile application (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and VIXA LLC ("VIXA," "we," "us," or "our"), a Florida limited liability company.

You must be at least 18 years old to use VIXA. By using the Service, you represent and warrant that you are at least 18 years of age.

VIXA is an AI-powered dating clarity application designed to help users understand romantic communication. The Service provides features including but not limited to:

• AI analysis of text-based conversations
• Vibe scoring and interest assessment
• Behavioral pattern detection (including red flag identification)
• Reply and exit script suggestions
• A private Vault for saving analyses
• A Multi-Man Dashboard (Premium feature)

The AI companion within VIXA is named "Vela." Vela is an artificial intelligence, not a human. She is fully disclosed as AI. While Vela is designed to provide thoughtful, honest guidance, her responses are generated by AI and should not be treated as professional advice (psychological, legal, medical, or otherwise).

To access certain features of the Service, you must create an account. When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Take responsibility for all activity that occurs under your account

You may not create an account on behalf of someone else without their express consent. You may not create multiple accounts to circumvent limitations or restrictions.

We reserve the right to terminate or suspend your account at any time for violation of these Terms, fraudulent activity, or for any other reason at our sole discretion, with or without notice.

Free Trial: VIXA Premium includes a 3-day free trial. You will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid any charge.

Subscription Plans: After the free trial, you may subscribe to one of our paid plans:

• Weekly Premium — $9.99/week: Billed weekly. Includes 40 analyses per week and full access to all standard features.
• Annual Premium — $199/year: Billed annually. Includes all Weekly features plus the Multi-Man Dashboard and Vela Deep Dive reports. Best value at approximately $3.83/week.

Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time through your account settings or through the App Store. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods.

Price Changes: We may change subscription prices with 30 days' notice. Your continued subscription after a price change constitutes acceptance of the new price.

Referral Rewards: Referral program rewards (free analyses, free Premium weeks, or free Premium months) are applied automatically upon qualifying actions. Rewards are non-transferable, have no cash value, and expire 12 months after issuance unless otherwise stated. We reserve the right to modify or discontinue referral programs at any time.

You agree to use VIXA only for lawful purposes and in ways that do not infringe the rights of others or restrict their use and enjoyment of the Service. You agree not to:

• Upload content that violates the privacy rights of others, including uploading conversations without the knowledge or consent of the other parties where required by law
• Use the Service to harass, abuse, stalk, threaten, or harm any person
• Attempt to gain unauthorized access to any part of the Service or its systems
• Use automated tools (bots, scrapers, crawlers) to access or collect data from the Service without express written permission
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the application
• Use the Service to violate any applicable local, state, national, or international law
• Upload content that is illegal, defamatory, obscene, or infringes intellectual property rights
• Attempt to circumvent subscription limits or payment requirements through any means

The Service and all of its content — including but not limited to the VIXA and Vela branding, AI models, interface design, text, graphics, software, and all other materials — are owned by VIXA LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. Nothing in these Terms grants you any ownership rights in the Service.

Your content: You retain ownership of the content you submit to VIXA (including conversation text and screenshots). By submitting content, you grant VIXA a limited license to use that content solely to provide the Service to you. We do not claim ownership of your content and will not use it for any other purpose without your consent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VIXA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be available at all times or uninterrupted
• The AI analysis results will be accurate, complete, or suitable for any particular purpose
• The Service will meet your expectations or requirements
• Errors or defects will be corrected

The AI analysis provided by Vela is for informational and entertainment purposes only. It is not a substitute for professional psychological, mental health, legal, or relationship counseling advice. Decisions you make based on VIXA's analysis are entirely your own responsibility.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIXA LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL VIXA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VIXA IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless VIXA LLC and its officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including privacy or intellectual property rights; or (d) any claim that your submitted content caused harm to a third party.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be addressed through good-faith negotiation. If the dispute cannot be resolved informally, you agree that any legal action shall be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of such courts.

Waiver of Class Action: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

You may terminate your account at any time by contacting us at our contact form or through your account settings.

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice, effective immediately. Upon termination, your right to use the Service will cease immediately.

Sections 06 (Intellectual Property), 07 (Disclaimer of Warranties), 08 (Limitation of Liability), 09 (Indemnification), 10 (Governing Law), and all other provisions that by their nature should survive termination shall survive termination of these Terms.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top reflects the most recent revision.

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and VIXA regarding the Service and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms freely.

If you have questions or concerns about these Terms, please contact us:

• Email: our contact form
• Website: vixaapp.ai
• Company: VIXA LLC · Florida, United States